User asking questions online.

Frequently Asked Questions

Frequently Asked Questions

The following are answers to some of the most frequently asked questions.

How long do subscriptions last?

Subscriptions for individual Content Enablers courses and enterprise accounts are valid for 12 months from the start date of the subscription.

What are the terms of your End User License Agreement?

You can read our End User License Agreement (EULA) by clicking here.

What is your privacy policy?

You can read our Privacy Policy by clicking here.

What is your refund policy? 

If you paid for an individual course, you can request a refund within two weeks of your payment. You are not eligible for a refund if you’ve already started a course. To request a refund, please send an email to or call us at 1-518-587-2846.

How do I get support?

Need help? Click here, email us at, or call us at 1-518-587-2846.